Scenario 1
What if a person satisfies both the Act’s and your criteria for eligibility to be a resident, there is a place available in your facility, but, trouble is, you don’t want them in your facility?
Let’s say a provider was approached by a family with a view to having their mother become a resident in the high care wing of their facility. When one of the adult children let slip that their mum had been in 2 previous facilities and this would be her third, the manager became quietly anxious. This anxiety only grew when the manager was also told by the same child that the previous facilities were not up to the standard they expected for their mother. To the manager, they had all the tell tale signs of the much feared ‘helicopter’ family hovering over the facility 24 hours a day.
Scenario 2
What if your facility has a funded and an unfunded place available in high care. A family approaches you wanting a high care place for their parent, who is eligible for the funded place, but can also afford to take the unfunded place. Times are tough and you would love them to take the unfunded place.
Scenario 3
What if the manager of the facility up the road rings you, the manager of the facility down the road. She tells you they are in the process of evicting a resident from high care because their family has simply refused to pay the care fees and they are in huge arrears. The manager wants to know if you can take the resident because, as you know, they can’t actually force the resident to leave unless the resident has suitable alternative accommodation to go to. You have an available place as well that they could go to.
What would you do in any of these scenarios and would your actions be lawful?
|
